Store Policies

Your Statutory rights are not affected by any of the following store policies.

To Make a Purchase

Could it be any more relaxed?

Simply tick on the items you would like to buy and put them in the shopping cart. When you have finished go to the checkout. We only need a few details to complete the order via Paypal which accepts all major credit and debit cards.

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

Guarantee

Goods are not sold for any particular purpose even if implied in the catalogue, product or data sheets.All implied terms and conditions and warranties relating to the quality and/or fitness for the purpose or any of the goods are excluded. The seller shall be under no liability whatsoever to the buyer for any indirect or consequential loss and/or expense (including loss of profit) suffered by the buyerarising out of breach of contract by the seller of this contract. In the event of any breach of contract by the seller the remedies of the buyer shall be limited to damages. Under no circumstancesshall the liability of the seller exceed the price of the goods..

Delivery Information

We make every effort to dispatch your order within 2 working days. We endeavour to provide the best possible service but will not be held responsible for delays in delivery which are beyond our control. If your item is not in stock we will back order it for you and contact you so that you can change your order or cancel it if that is your preference.

Tax

Safety boots are exempt from VAT. UK orders are subject to 15% vat. Safety shoes, safety trainers and some low cut hiker style boots are liable for VAT.

Complaints

If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.